Reporting
Master Service Report
Master Service Report
Comprehensive fixed ops scorecard: throughput, ELR, technician productivity, and CSI.
Tech productivity
118%
Bill / clock
First visit yield
$412
Per RO
Comeback rate
2.1%
30-day
| Work mix | ROs | Labor gross | Parts gross | Hrs / RO |
|---|---|---|---|---|
| Maintenance | 14,200 | $1,842,000 | $1,260,000 | 1.1 |
| Repair | 9,800 | $2,040,000 | $1,880,000 | 2.4 |
| Quick lane | 8,240 | $668,000 | $412,000 | 0.6 |
| Collision ref | 420 | $312,000 | $498,000 | 8.2 |
Figures shown are illustrative MarketPoint prototype values for UI wiring; connect data sources when backend feeds are available.