Reporting
Overview Home
Overview Home
Executive snapshot of customer engagement, retail volume, and fixed operations for the selected rooftops and period.
Households in market
18,420
↑ 4.2% vs LY
Retail units (rolling 12 mo)
3,904
Goal 96%
Service ROs (rolling 12 mo)
42,180
CP ELR $118
| Metric | Current period | Prior period | Δ |
|---|---|---|---|
| Active customers | 14,220 | 13,680 | +3.9% |
| Sales closing ratio | 21.4% | 20.1% | +1.3 pts |
| Service absorption | 78% | 76% | +2 pts |
| Repeat repair rate | 34% | 31% | +3 pts |
| Digital response under 15 min | 91% | 87% | +4 pts |
Figures shown are illustrative MarketPoint prototype values for UI wiring; connect data sources when backend feeds are available.